PRIVACY POLICY

Effective Date: April 9, 2026

Big Room Sound Inc. (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.bigroomsound.com (“Website”) or make a purchase.

1. Who We Are Big Room Sound Inc. is operated by J.R. Fountain, based in Ontario, Canada. Contact us at jr@bigroomsound.com with any privacy-related questions.

2. Information We Collect We collect the following information when you use our Website:

Personal information you provide:

  • Name and email address when subscribing to our newsletter or creating an account
  • Billing name and address when making a purchase
  • Email address when contacting us directly

Information collected automatically:

  • Browser type, device type, and IP address
  • Pages visited and time spent on the Website
  • Referring URLs

Payment information:

  • All payment transactions are processed by Stripe. We do not store your credit card information. Please refer to Stripe’s Privacy Policy for details on how they handle payment data.

3. How We Use Your Information We use your information to:

  • Process and fulfill your orders
  • Deliver purchased digital files
  • Send order confirmations and download links
  • Send newsletters and product updates if you have subscribed
  • Improve the Website and user experience
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Email Communications If you subscribe to our newsletter or purchase from our store, you may receive emails from us via Kit (formerly ConvertKit). Every email includes an unsubscribe link. You can opt out at any time.

5. Cookies Our Website uses cookies to improve your browsing experience and to analyze site traffic. Cookies are small text files stored on your device. You can disable cookies in your browser settings, though this may affect some Website functionality.

6. Third-Party Services We use the following third-party services that may collect or process your data:

  • Stripe — payment processing
  • Kit (ConvertKit) — email marketing
  • Amazon S3 — file delivery
  • WordPress/WooCommerce — store platform

Each of these services operates under their own privacy policies.

7. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us at jr@bigroomsound.com.

8. Your Rights Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for email communications at any time

To exercise any of these rights, contact us at jr@bigroomsound.com.

9. Children’s Privacy Our Website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Security We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

11. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date. Continued use of the Website after changes constitutes your acceptance of the updated policy.

12. Governing Law This Privacy Policy is governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

13. Contact For any privacy-related questions or requests: J.R. Fountain Email: jr@bigroomsound.com Website: www.bigroomsound.com